Do so, and remember to check the box to "Remember my credentials." This will save a brand new cached copy of your credential in the Credential Manager. You should be prompted with a Windows Security window to renter your username and password. Close the Credential Manager and restart Outlook. Windows 10 Credential Manager lets you view and delete your saved credentials for signing in to websites, connected applications, and networks.In the details below click "Remove from vault." Do this for each credential with "Outlook" in the name if there are more than one.
Expand the details for the credential by clicking the arrow to the right of the name. In the Credential Manager window locate any cached credentials that have the term "Outlook" in the name.Click the Credential Manager icon in this list. To clear the old credentials, click on the Windows Start button (1 in the image below) and then the Control Panel button (2). You should then see the Credential Manager show up in the list of results. Click the Start Menu icon in the lower left corner of your Windows screen and type "credential manager" in the search text box that appears right above it. Windows credential Manager improves security by securely storing login credentials in an encrypted vault, protecting them from unauthorized access.In Outlook, if you are encountering issues accessing mailboxes other than your own which you know you have access to, the problem can often be resolved by clearing the Outlook cached credentials in the Credential Manager by following the steps below.
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